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The TripActions alternative - a comparison

Travel management has never been as complicated as it is these days. Owing to COVID-19, it is difficult to keep an overview of entry requirements, safety information, and the current service range.

Companies that handle travel management completely on their own, need current information and overviews as well as a wide range of offers.

We have created this comparison page to help you choose the best platform for your organization: TripActions or sitback?

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FAQ - FREQUENTLY ASKED QUESTIONS

TripActions was founded as a travel management company in 2015 and has its headquarters in Palo Alto, California according to the TripActions Wikipedia page.

TripActions has different pricing models and booking fees for European and US-American companies. See below for more details.

If you have any further questions about TripActions, please feel free to contact us!

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SITBACK and TravelPerk in comparison

 sitbackTripActions
PricingThree pricing plans:
1. Startup - Completely free with no monthly commit- ments or trip fees!
2. Business - €14,99 Trip Fee
3. Business Pro - €24,99 Trip Fee
One package for European market, two options for American companies
Support✅ Traveller Support not necessary! Live chat & email support for sitback platform✅ Phone, live-chat, mail[1]
Contract terms✅ "Startup"- Plan without contract term; "Business" and "Enterprise" offer individual contract terms🟡 No published information
Payment terms✅ Credit card and bank transfer
✅ European customers can choose between credit card payment or bank transfer[2]
Time to get started✅ Start within one day after providing the company address and contact details of the company's representative🟡 No published information
Travel policies and approval flows✅ Everything included✅ Included plan[3]
Sustainability✅ Calculated CO₂ emissions are shown during the booking process and on every travel plan✅ CO2 analysis program with compensation opportunities performed by specialized service providers[4]
All-in-one platform✅ You can book, change and cancel your trips online all by yourself✅ You can perform modifications and cancellations completely on your own.[5]
Duty of care ✅ Care dashboard incl. traveler tracking, Stay Safe alerts, and free of charge destination information✅ Cashboard with latest news on COVID-19 and recent developments in travel destinations. Traveler Live Map reveals information regarding current location of employees[6]
User interface✅ English, for set-up in other languages please contact sitback✅ English, German, Spanish, French

[1] See Pricing under Worldwide Support

[2] See How it works under payments

[3] See Traveler Safety

[4] See Sustainable Travel

[5] See Managing my Travel

[6] See Traveler Safety

This comparison was last updated on 28.07.2021.

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Which one is the better choice for you?

TripActions

or

sitback

Pricing

Although there is no detailed information left on TripActions‘ pricing, by comparing the US-version of the website with the European one, a noticeable difference appears:

While there are two options available for US companies (TripActions Travel and Liquid Spend Edition / TripActions Travel Edition), European customers can solely take TripActions Travel Edition.

In order to get more information on pricing, TripActions encourages you to ask for a demo.[7]

sitback offers three different plans to choose from Startup, Business, and Business Pro. The Startup package is completely free and does not have any monthly or trip fees attached to it.

If you are traveling more often or need our premium functionalities, you can choose our Business plan. The plan also comes with no monthly commitment. You pay only if you travel!
If you prefer having the entire range of services included, then we recommend opting for the Business Pro plan. 😉

Booking Channels

Using TripActions, you can book your flights, train tickets, hotels stays and car rentals with only one tool.[8]

sitback also allows you to book these services. Moreover, you profit from direct interfaces to airlines (Lufthansa Group) and the hotel booking portal ehotel.

Need more information? Have a look at our comparison E-booklet below! 📖

Booking Process

TripActions enables you to perform your modifications and cancellations completely independently without the need of need of any customer support![9]

After having registered in the sitback system, you can easily finalize your business trip in your shopping cart. 🛒

The all-in-one platform also enables you to perform modifications and cancellations completely on your own.
There is no need for any support! (Even though we have an amazingly good one 😉)

Support

you can contact TripActions‘ complimentary 24/7 support via telephone, chat or e-mail. The customer support is multilingual however specific languages are not guaranteed.[10]

sitback allows you to handle your entire travel management independently via our app and platform. If you have platform or tech questions just reach out via email or chat to the customer support, speaking English 🇬🇧 and German 🇩🇪.
If you prefer having someone on the phone 24/7 for your travelers, we advise you to subscribe to the Business Pro plan.

Payment Terms

TripActions: European customers can choose between bank transfer and credit card payment.[11]

sitback keeps it simple: You can pay everything with a credit card💳 and receive the respective bills automatically.

Collective invoices on a weekly or monthly basis with subsequent bank transfers are also possible!

WHAT ARE THE EXPERTS SAYING?

"When you are looking for advice, you seek out people who share your interests and deserve your trust. With Sitback.Travel you have come to the right place. A team of long-term industry experts who place their expertise in digitalizing the ‘travel world’ we live in. I’m happy to be part of the project working with this fantastic team."

Wim de Graeve
Wim de Graeve
Travel Technology Project Manager @ WDG Travel Technology

Travel Policies and Approvals

With TripActions you can edit your travel policies on all booking channels.[12]

At sitback each company can choose between standard travel policies and approval processes and individual adjustments according to your internal specifications.

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Duty of care

TripActions dashboard informs you of the latest news regarding COVID-19 and further unexpected developments. Additionally, Traveler Live Map keeps you updated on the current location of your employees.[13]

sitback wants you to enjoy your business travel.

This is why, you are provided with free information on your destination, including the latest news on COVID-19. This service is also available during your booking process.

Against a small extra charge, you can add Stay Safe Messages to your respective business trip in order to stay updated on short-term alterations and disruptions.

Stay Safe Notifications can be added against a small extra charge to your business trip. During your trip, you are constantly informed of short-term alterations and disruptions.

For expert support in emergency situations, please ask for the 24/7 support. This service is already included in <the Business Pro plan.

In order to completely fulfill your Duty of Care, you can use the Care Dashboard. There, you can easily see the current location of your travelers. This feature is also available in the mobile version of our App! 📱

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[7] See Pricing

[8] See Travel and Spend

[9] See Managing my Travel

[10] See Pricing under Worldwide Support

[11] See How it works under payments

[12] See Travel policies

[13] See Traveler Safety

Did you know?

There are even more platforms available on the market. 😉

We’ve created an overview E-Booklet to help you choose the right partner!

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